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Terms & Conditions

Terms & Conditions

Last updated: 25 August 2026

These Terms & Conditions apply when you browse the RUHAN website, contact us or place an order for RUHAN Daily Vitality or any other product. By using this website or placing an order, you agree to these terms.

About RUHAN

RUHAN is an online food and wellness products brand. Product information is provided to help customers make an informed purchase. RUHAN Daily Vitality is a food and wellness product and is not a substitute for professional medical advice or treatment.

Products and Product Information

We aim to keep product names, images, ingredients, package sizes and descriptions accurate. Minor differences may occur between screen images and delivered packaging. Please review the product label, ingredients, serving guidance, allergen information and expiry details before use.

Prices and Offers

Prices, discounts, package sizes and promotional offers are displayed on the relevant product or landing page. The price applicable to an order is the price shown at the time the order is accepted. RUHAN may correct obvious pricing or information errors and may change or end an offer without prior notice.

Placing an Order

To place an order, provide accurate name, mobile number, delivery address and package information. After receiving an order, RUHAN or its delivery partner may contact you to confirm the details. An order is accepted only when it is confirmed by RUHAN or dispatched.

Cash on Delivery

Cash on Delivery may be available for eligible locations. The customer is responsible for being available to receive the parcel and paying the confirmed order amount at delivery.

Delivery

Delivery availability and timing may vary by location, courier capacity, weather and other operational conditions. Free delivery applies only where it is shown on the relevant offer or order page. Customers should provide a complete and reachable address and phone number.

Cancellation, Returns and Issues

If you need to cancel or correct an order, contact RUHAN as soon as possible before dispatch. For damaged, incorrect or missing items, contact us promptly with the order details and relevant photos where possible. Returns or replacements are handled according to RUHAN customer support review and applicable consumer requirements.

Customer Responsibilities

Customers must provide truthful information, follow product label instructions and use products responsibly. Do not misuse the website, interfere with its operation, submit false orders or use another person's information without permission.

Website Content

RUHAN owns or is authorised to use the text, images, logos and other content published on this website. Content may not be copied, modified, republished or used commercially without written permission, except where permitted by law.

Privacy

Personal information submitted through the website is handled according to our Privacy Policy.

Changes to These Terms

RUHAN may update these Terms & Conditions when our products, services or operating practices change. The latest version will be published on this page with the updated date.

Contact RUHAN

For questions about an order or these terms, contact RUHAN Daily Vitality:

Phone: 01324 592075
Email: ruhanbddotcom@gmail.com
WhatsApp: 01324 592075
Facebook: Ruhan Organic
Address: 153/155 South Mugda, Near Family Hamid Sarder Tower Shopping Complex (2nd Floor), 4 Mugda Rd, Dhaka 1214